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FAQ
Your Questions, Answered
Customer Support: All you need to know about orders, shipping, returns, and more.
Got a question? We’re here to help!
Explore our frequently asked questions to find solutions to common queries. If you need more help, contact our friendly customer support team.
How do I track my order?
Tracking your order is simple! Once dispatched, you’ll receive a confirmation email with a tracking number. Click on this number or enter it on our website’s tracking page for real-time delivery updates.
What is your returns policy?
We offer easy returns within 30 days. Items must be unused, in original packaging with tags. Contact our support team to get started.
How long will shipping take?
We know you’re eager to get your items. Standard shipping typically takes 3-5 business days within the UK. However, times may vary based on availability and location. We always aim to deliver as swiftly as possible.
Do you ship internationally?
Yes, we do! We want everyone to enjoy our products. International shipping may take longer, depending on your location. Customs fees and import duties are the customer’s responsibility.
